SYSFE company reserves the right to reimbursement for advance payments of goods and services contracted by the client. Each case of refund request will be evaluated separately and Customer must present the evidence necessary to justify the reimbursement of money. SYSFE will refund until 100% of payment to Customers up to 30 days from the day of purchase.

In general, SYSFE provides consulting services in information technology and Internet businesses, produce to customer software and provides other services such as hosting, domains and servers. Each of these has individual contracts between SYSFE and the Customer. SYSFE not sell products massively, SYSFE contacts and agreements made ​​with each client to define the service or product that is going to provide.

Refund cases are possible:

- The Customer makes a purchase of hours of counseling or hosting without previous SYSFE contact, and that Customer desist from acquiring the same within 24 hours of paid.
- The Customer may request reimbursement for excess payments made.
- The client may request reimbursement for payments made ​​automatically in the case of automatic renewals, only during the 72 hours after payment.
- The customer can claim refunds on contracts by submitting the appropriate information to justify the reimbursement.
- Plimus Payment: When user make payments through Plimus Payment page, we will refund until 100% of payment to Customers up to 30 days from the day of purchase. Customers may be asked to provide a valid reason for claiming a refund. Plimus provides a transparent online resolution procedure for settling disputes and may direct refund requests through that channel.

Our company strongly promotes communication and dialogue as tools to reach agreements that benefit both, the customer and the company itself. We believe that trust and training are the pillars to provide quality services that provide customer solutions.